with associated QR Code
Scan the QR Code
Choose the desired
video call service
Remote customer service
via video call
The multimedia kiosks can work as a Helping Point, to give support to customers in the most diverse commercial areas.
These kiosks can be installed in strategic points of stores or other commercial surfaces, for easy access by clients.
Providing personalized remote service when and where customers need it is the main objective of PARTTEAM & OEMKIOSKS ClusterWall.
With ClusterWall’s video call functionality, stores can offer a more personal and personalized service, called “one to one” service, where the customer is served by the employee who guides them.
Based on interactive technology, the clusterwall for videocalls installed in multimedia kiosks, improves the experience of each customer through an interactive display capable of identifying customer interactions when the customer looks for support from an employee.
In this way, it will be possible to serve all customers, helping them with any information they need.
As the use of technologies that support remote video call consultations is increasing, ClusterWall is an essential platform for pharmacists to be able to respond to users in a practical and effective way
In the hospitality sector, many hotels have several different areas where questions and the need for customer support may arise.
In this sense, the clusterwall for videocalls appears as an ideal solution for these situations, providing remote assistance through videocall in several locations, such as the restaurant area, pool, gym, etc.
In hypermarkets and supermarkets, doubts appear regularly in what concerns the different products that the brand offers to all customers.
Clusterwall comes to solve this problem by providing support to all customers through videocalls. Thus, in the presence of a doubt, the customer can access the software, being directed to a call with an assistant that will help him.
If you have question and are interested in this solution, feel free to contact us. We have a sales team ready to answer your questions.