Clusterwall, in addition to offering its customers or employees a platform that aggregates multimedia content and useful information, provides a personalized and effective fault management service.
Optimization of communication between
clients, suppliers or employees.
With the Clusterwall software, in the presence of a malfunction, all that is required is for the customer to report it through a malfunction log in the software itself.
This feature will provide a more personalized and faster experience to all customers or employees.
All equipment with Clusterwall software is assigned a QR CODE that, in case of failure, will automate the identification process of the equipment, making it easier to register the failure.
With a troubleshooting request in the software itself, or even through a QR CODE associated with the equipment, assistance by any technician will occur more efficiently, thus avoiding unnecessary trips and waste of time.
Providing personalized remote assistance when clients or employees need it is the major goal of Clusterwall from PARTTEAM & OEMKIOSKS.
If you have questions and are interested in this solution, do not hesitate to contact us. We have a team of sales representatives ready to answer your questions.