Auto Repair Shops and Car Dealerships
Improve communication between your sales and repair department and your customers.
The organization that is shared
With ClusterWall, the communication between the auto repair shops and the customers is improved by being able to share messages, updates, notices and promotions.
With the possibility to make video calls, especially advantageous when repairing cars or presenting them for sale, there is also a growing need to involve customers in the whole process.
Providing information
With ClusterWall, you can let your customers know the entire car repair process. The mechanic or technician can share the process with the customer through videos or photos.
This way, the customer can understand simply and quickly what work is needed.
Customizable Software
Digital Signature (on screen)
Auto Repair Shop
Communication between the auto repair shop and clients is improved by the fact that through clusterwall you can share written messages, updates, warnings, and deals.
Car Dealerships
It is possible to record videos of your showroom or specific vehicles and share with customers, which allows the creation of long-lasting relationships.
Backoffice
In the backoffice, it is also possible to access a dashboard with ticket statistics for analysis, through which the services provided can be optimized.
Establish trust with your customers by letting them know everything that happens
All-in-one
Since ClusterWall is a multifunctional platform, it is possible to keep customers interested from the moment of purchase to regular visits for vehicle maintenance.
Simplification of processes
One of the great advantages of ClusterWall is the creation of an almost instantaneous relationship that can be used to send a personalized and quick response to your customers.
Live video
With the ability to do live videos, ClusterWall provides an immersive experience for the customer, creating a sense of reliability.
Speed
The software’s ease of use allows to share content quickly and intuitively.
Validation
ClusterWall makes any professional’s job easier, because if any extra repairs are needed while the car is still being fixed, the customer has immediate access to that information and can validate it.
Trust and transparency
Since this is a reliable and transparent software, there is, therefore, an increase in customer satisfaction.
ClusterWall features for auto repair shops
Each customer can have access to a private cluster for sharing and exchanging information with the mechanic or technician. Thus, it is possible to provide a more accurate assessment of the vehicle’s condition, in a fast and efficient way for customers.
Through document sharing and digital signature, the agreement of both parties can be obtained.
Flexible comunication
Document sharing
Know more about how Clusterwall
for auto repair shops and
car dealerships works
Organize communication with customers using the ticket system
In order to organize communication with your customers, ClusterWall allows to create forms for customers to communicate their problems or questions in a simple and instant way.
These forms can be assigned to workgroups defined in the software backoffice. Thus, whenever a customer submits a form, the assigned workgroup can proceed to open a ticket to resolve the issue or provide customer support.
A virtual showroom for your dealership
ClusterWall is a solution that translates into an easy way to communicate. It is possible to record videos of your showroom or specific vehicles and share with customers, which allows the creation of long-lasting relationships.
By facilitating communication with the customer, ClusterWall makes it faster and easier to share all the necessary information about the vehicles with the customer, without the customer having to make unnecessary trips to the dealership.
Dashboard
Responsiveness
The improvement of remote service practices
Providing personalized remote attendance when and where clients need it is the great objective of ClusterWall from PARTTEAM & OEMKIOSKS.
Contact us for more
information
If you have questions and are interested in this solution, don’t hesitate to contact us. We have a team of commercials ready to answer your questions.
